Terms and Conditions - Flat Clearance Dulwich

Welcome to Flat Clearance Dulwich. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.

1. Services Provided

Flat Clearance Dulwich offers comprehensive clearance services for residential and commercial properties in Dulwich and surrounding areas. Our services include the removal of furniture, appliances, personal belongings, and general debris.

1.1 Scope of Work

• Furniture Removal: We handle the removal of all types of furniture, including sofas, beds, tables, and chairs.
• Appliance Disposal: Our team safely disposes of large appliances such as refrigerators, washing machines, and microwaves.
• Debris Clearance: We clear general waste and unwanted items, ensuring your property is left clean and tidy.

2. Booking and Payment

All services must be booked in advance. A booking confirmation will be sent via email upon receipt of payment.

2.1 Payment Terms

Payment Methods: We accept payments via bank transfer, credit/debit cards, and cash.

Payment Schedule: A deposit is required at the time of booking, with the remaining balance due upon completion of services.

2.2 Cancellation Policy

If you need to cancel or reschedule your booking, please notify us at least 48 hours in advance. Cancellations made within 48 hours of the scheduled service may incur a cancellation fee.

3. Client Responsibilities

Clients are responsible for ensuring that all items to be cleared are accessible and ready for removal at the agreed-upon time.

• Ensure pathways are clear for our team to access your property.
• Disassemble large furniture items if necessary.
• Secure any valuable or sensitive items prior to clearance.

4. Liability and Insurance

Flat Clearance Dulwich operates with full insurance coverage to protect both our team and your property. However, we are not liable for pre-existing damages or items left inaccessible.

4.1 Damage to Property

In the unlikely event of damage to your property during the clearance process, please notify us immediately. We will assess the situation and address any valid claims promptly.

4.2 Lost or Damaged Items

While we take utmost care in handling your items, Flat Clearance Dulwich is not responsible for lost or damaged items unless negligence on our part can be proven.

5. Environmental Policy

We are committed to environmentally responsible disposal practices. Whenever possible, items are recycled or donated to local charities.

5.1 Recycling and Donation

• Recycling: We sort and recycle materials such as metals, plastics, and electronics.
• Donation: Usable items are donated to local shelters and community organizations.

6. Privacy Policy

Flat Clearance Dulwich respects your privacy. Any personal information collected during the booking process is used solely for service provision and will not be shared with third parties without your consent.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Dulwich.

8. Amendments

Flat Clearance Dulwich reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes through email or our official communication channels.

9. Acceptance of Terms

By booking our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Thank you for choosing Flat Clearance Dulwich. We look forward to serving you.